Evening Customer Service Centre Advisor (Part Time)
Location
madrid, area metropolitana (comarca)
Job Type
Full-time
Category
Other-General
Posted
June 18, 2026
Customer Service Team Leader at Oslo Skin Lab
Proven leadership experience in a customer care, retention, or subscription-based environment
Comfortable being operational, handling both inbound and outbound customer contacts, live call support, and coaching the team, while building toward a backend leadership role
Fluent in Spanish and English; additional languages (German or Portuguese) are a plus
Flexible and open to working across different time zones, including non-standard hours as the company expands into Spanish-speaking markets outside Spain
Strong experience working with KPIs and performance management
Technically confident, with experience using CRM systems and AI-driven tools
Curious and proactive about AI, with the ability to identify practical ways to implement AI tools into customer care processes and daily operations
Oslo Skin Lab has built Spain into one of its strongest-growing markets over ...
Proven leadership experience in a customer care, retention, or subscription-based environment
Comfortable being operational, handling both inbound and outbound customer contacts, live call support, and coaching the team, while building toward a backend leadership role
Fluent in Spanish and English; additional languages (German or Portuguese) are a plus
Flexible and open to working across different time zones, including non-standard hours as the company expands into Spanish-speaking markets outside Spain
Strong experience working with KPIs and performance management
Technically confident, with experience using CRM systems and AI-driven tools
Curious and proactive about AI, with the ability to identify practical ways to implement AI tools into customer care processes and daily operations
Oslo Skin Lab has built Spain into one of its strongest-growing markets over ...