Executive, Central Reservation @ CBD Area

Employment Type: Full-Time

Monthly Salary: Up to $3,300

• Permanent
• Up to $3,300
• CBD Area
• Office Hours

Responsibilities:

• Answer all incoming calls within the service level, and in a professional, helpful, and engaging way.
• All emails enquiries are to be responded within the service level and complies with the company’s procedures.
• Ensure all reservation details are entered timely and accurately into the system.
• Maintain a positive selling approach to maximise yield in both occupancies and rates.
• Ensure external and internal customer expectations are being met and guest needs are satisfied.
• Assist with group bookings and coordinate with various departments with regards to the requirements and billing instructions.
• Ensure departmental documentations and filing are in proper order (Eg: security depos...