Executive Head Housekeeper - FWP-Housekeeping

The Executive Housekeeper in our luxurious hotel inspires the housekeeping team to maintain the highest standards of cleanliness, creating a welcoming and immaculate environment which consistently exceeds guests’ expectations.

Responsibilities

• Lead and manage a large housekeeping team to maintain the highest standards of cleanliness and guest satisfaction.
• Develop and implement efficient housekeeping procedures and best practices.
• Ensure company brand standards of quality and cleanliness are maintained at all times.
• Prepare and monitor the annual departmental operating budget, focusing on occupancy, payroll costs and departmental expenses.
• Ensure compliance with health, safety, and environmental regulations.
• Respond to audits to ensure continual improvement is achieved.
• Address any guest concerns promptly, attentively and efficiently.
• Coach, train, and support the team to provide consist...