Executive/Sr. Executive – Customer Service
Location
Gurugram, Haryana
Job Type
FULL_TIME
Category
Information and Record Clerks
Posted
May 30, 2026
Job Type: Full Time Job Location: Gurugram Ability to work effectively in a team environment. Pleasant, professional, and courteous personality skills. Active listener – phone etiquette. Appropriate responding ability to customers. Ability to multi-task, prioritize and manage time effectively. Identify and escalate priority issues and reporting to the high-level management. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Take the extra mile to engage cus...
General Description
The Customer Service Executive attracts potential customers by answering product and service questions; suggesting information about other products and services. Handle the concerns and fulfill customer needs to ensure customer satisfaction.
Key responsibilities & Accountabilities