Experience Research - Senior Associate

As an Experience Research Senior Associate at JPMorgan Chase, you will play a vital role in shaping user experiences across our products and services. Leveraging advanced proficiency in research methods, analysis, and techniques, identify client and user needs and translate them into actionable insights and recommendations. You will act as a core contributor to aid in developing research studies that answer user needs. Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.
**KEY RESPONSIBILITIES**

+ Lead strategic UX research by identifying opportunities and gaps across product areas and foster product improvements and innovation
+ Plan and manage resources for research projects; align with product timelines and long-term planning
+ Advocate for user needs while...