Expert AFR-OAM

Job Tittle: Expert AFR (OAM)
Location: GSC BOG
Administer Air Freight (AFR) Operations and Customer Service processes to drive movement of customer goods and information while achieving seamless end-to-end performance and profitability and maintaining quality and regulatory compliance as part of a customer centric team that meets and exceeds customer and corporate objectives, guidelines, and policies.
Key Responsibilities:
* Take ownership of transport orders, ensuring timely pickup, and optimizing booking processes
* Prepare, control, and distribute necessary documents, ensuring compliance to all origin export and destination import regulations.
* Collaborate with counterparts to validate and finalize documents.
* Assign tasks to supporting functions and monitor performance.
* Meet and exceed customer expectations as well as internal Key Performance Indicators,
* As custo...