Expert in Grid Automation Support
Location
markham, on
Job Type
Full-time
Category
IT & Technology
Posted
June 05, 2026
Elevate your career as a Protection Applications Engineering Lead Expert, focused on grid automation and customer support. Lead technical initiatives and mentor junior engineers worldwide.
This position within the Global Customer Support team demands a blend of technical expertise and leadership skills in the grid automation sector. The successful candidate will be proficient in protection relay applications and will actively participate in pre- and post-sales support. You'll be instrumental in crafting solutions for product issues and conducting customer training sessions.
Key Responsibilities:
• Deliver Level 3 technical support across product platforms
• Create application notes and guidance for product sales
• Address and solve customer complaints effectively
• Conduct training for new products and train regional trainers
• Contribute to customer seminars and product validations
Requirements:
• Degree in El...
This position within the Global Customer Support team demands a blend of technical expertise and leadership skills in the grid automation sector. The successful candidate will be proficient in protection relay applications and will actively participate in pre- and post-sales support. You'll be instrumental in crafting solutions for product issues and conducting customer training sessions.
Key Responsibilities:
• Deliver Level 3 technical support across product platforms
• Create application notes and guidance for product sales
• Address and solve customer complaints effectively
• Conduct training for new products and train regional trainers
• Contribute to customer seminars and product validations
Requirements:
• Degree in El...