Facilities Helpdesk Operator

An opportunity has arisen for a Facilities Helpdesk Operator to join our team in London. The role holder will be responsible for providing high quality customer service to our London Office, by being the central point of contact for all building related issues. As well as managing the inbox, the Operator is responsible for maintaining the CAFM system and its supporting elements. The role is an important interface with both internal teams like Office Services and Reception, and external service providers across key areas. They will be a good communicator at all levels, used to working within a corporate environment and familiar with all aspects of Facilities Management.

The Helpdesk is open 8am - 6pm Monday to Friday and is covered on a shift basis. The Operator Role shift is 10am - 6pm with the occasional flexibility to cover absence or holidays within the team.

The Helpdesk Operator role sits within the administrative function of the Facilities Department (a team...