FBS Director Operations & Backoffice Support Services (Insurance P&C)
Location
ciudad de aguascalientes, ciudad de aguascalientes
Job Type
Full-time
Category
Other-General
Posted
June 02, 2026
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision
- Continuous learning and development
This position is expected to lead our site in the city of Aguascalientes, Mexico with a hybrid model approach, and with a scope to lead the P&C Claims operations for our Nearshore (Mexico) and Offshore (India) sites. This role provides strategic and operational leadership for a large nearshore and offshore claims support organization, accountable for standing up, scaling, and stabilizing a multi-location claims operational support model. The role defines the end-to-end delivery model, oversees the transition of work, and builds sustainable offshore capabilities that support long term operational effectiveness and growth. This leader operates at scale, balancing operational perform...