Field Service Engineer

Main Tasks

- Routine to complex equipment and routine to moderately complex systems

- Installation, preventive maintenance, upgrades, repair: diagnoses mechanical, hardware and software failures applying knowledge/experience of established policies and procedures. Coordinates and implements basic technical solutions within clearly defined solution space. Demonstrates good judgement in selecting methods and techniques for obtaining solutions.

- Must successfully complete all assigned technical training to acquire a solid knowledge of assigned company equipment (basic training)

- May be trained to conduct special site or system environmental analysis tests as assigned by management.

- Following proscribed procedures, correctly order and obtain spare parts and also expedite the return of any defective materials as may be required

- Liaise and schedule assigned service activities with the customer and ensure ZEISS Service Mgmt, Customer Interac...