Field Service Engineer IGT Systems
Job Title
Field Service Engineer IGT SystemsJob Description
Field Service Engineer IGT Systems
You deliver hands-on and remote technical support, resolve issues with precision, and drive outstanding customer service while continuously building your expertise.
Your role:
Delivers technical support (both onsite and remote) and maintenance services to customers, performing
troubleshooting, repair, upgrades, and installation of products and services with growing independence, while
consistently adhering to regulatory guidelines and company standards.
Documents service activities and ndings in detail, including diagnostics, resolution steps, test procedures, and
case status, ensuring accuracy and completeness to maintain transparency, traceability, and knowledge sharing.
Works under limited supervision and established processes, applying independent judg...