Field Service Engineer II
Location
pachuca, hidalgo
Job Type
Full-time
Category
Instalación - Mantenimiento - Reparación
Posted
May 30, 2026
Field Customer Support Specialist
As a Field Customer Support Specialist, you will support customers across a wide variety of lab‑based scientific business sectors meaning your role is very diverse and interesting, no two days are the same!
With Waters being a Global Organization, there are endless opportunities for you to learn, grow and develop. Many of our team members have advanced their careers either in their current roles or moving into different parts of our business such as applications support, sales, global support, and leadership.
Responsibilities
- Install, qualify, validate, calibrate, maintain, and repair Waters systems.
- Analyse and review system and scientific data to determine the source of problems and recommend repair, replacement, or other corrective actions.
- Coordinate problem resolution with our matrix teams to help expedite repairs and deliver customer satisfaction.
- Manage customer expect...