Field Service Engineer - Medical Laser Systems

Instinctive are a UK leader in the supply, support, and service of high-performance laser systems used in ophthalmology and aesthetic medicine. Established in the 1990s, the company is recognised for its technical excellence, strong customer focus, and long-term partnerships with leading global manufacturers. Role Overview This is a full-time, remote-based Field Service Engineer role involving regular on-site customer visits. The position is primarily hands-on, focused on installation, servicing, maintenance, and technical support of advanced laser and optical systems used in clinical and aesthetic environments. Key Responsibilities Carry out on-site installation, commissioning, calibration, servicing, and repair of laser and optical systems Perform preventative maintenance to ensure equipment performance, safety, and longevity Diagnose and troubleshoot electronic, optical, mechanical, and software-related faults Provide technical support and operational guidance to customers Liaise wi...