Field Service Engineer
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
July 26, 2026
About the Role
The Field Service Engineer is responsible for managing technical enquiries across the SEA and Taiwan region, performing installations, qualification, repair and maintenance of Leica Microsystems products at customer sites. The position reports to the Service Manager, SEA & Taiwan, and is part of the Customer Support function located in the Leica Microsystems Singapore office. The engineer will be required to work on‑site at customer locations either in Singapore or overseas.
Key Responsibilities- Drive growth in service business and meet all service metrics
- Work with cross‑functional teams, global technical teams and channel partners
- Ensure customer satisfaction and deliver Service Level Agreement (SLA)
- Experience in the field service delivery operation, especially in medical devices, life science instruments, and healthcare equipment industry
- Minimum 2 years of experi...