Field Service Technician I
Location
Amsterdam, North Holland
Job Type
Full-time
Category
Other Installation, Maintenance, and Repair Occupations
Posted
June 13, 2026
Key Deliverables by Level
Deliverable
Level 1 - Associate
Field Services Technician I
Respond to IT service tickets using documented procedures and supervision
Assist with workstation setups and peripheral connections
Perform basic AV checks and room readiness tasks
Support imaging and deployments under direction
Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow)
Follow proper inventory handling, tagging, and tracking
Escalate unresolved issues appropriately
Adhere to safety protocols and client-specific guidelines
Field Services Technician II(Lead Single Man Sites)
Independently manage onsite IT support at single-person or lead-assigned locations
Serve as the primary contact for end-user tech...