Field Services Technical Support

Lenovo • São Paulo, State of São Paulo, Brazil • Posted June 17, 2026

Location São Paulo, State of São Paulo

Job Type Full-time

Category Computer Occupations

Posted June 17, 2026

Description and Requirements
Role Overview
This role provides on-site technical support for a Business Impact Area (BIA) environment, supporting mission-critical users, including VIP stakeholders.
The position is focused on delivering high-quality support for trading desk environments and financial market applications, ensuring minimal disruption and rapid resolution of issues.
Key Responsibilities
Provide on-site technical support for VIP users and business-critical environments
Manage and resolve assigned support tickets, ensuring all actions are accurately recorded in ITSM systems
Handle and coordinate ticket requests, including those received through messaging platforms
Support configuration, installation, and ongoing maintenance of market data systems Bloomberg, Reuters, Broadcast, Dealing, Agência Estado, BMF)
Plan and execute hardware setup, relocation, and upgrade...
            

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