First Line Support Engineer / IT Service Desk Technician

AWD online • london, england, United-Kingdom • Posted June 20, 2026

Location london, england

Job Type Full-time

Category Engineering

Posted June 20, 2026

First Line Support Engineer / IT Service Desk Technician A fantastic opportunity for an IT support professional with previous service desk or MSP experience to join a growing technology consultancy. You’ll support clients with troubleshooting, cloud technologies, Microsoft systems, cybersecurity and customer‑focused technical support in a collaborative environment. 
If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. 
SALARY:  £28,000 - £34,000 per annum DOE + Benefits (see below) 
LOCATION:  Hybrid. Working 3 days from the City of London office (Faringdon / Chancery Lane EC1N) and 2 days from home 
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