Flight Booking Agent - CSR - Open for HS GRAD
Location
manila, metro manila
Job Type
Full-time
Category
Marketing & Media
Posted
June 06, 2026
Job Description
We are hiring Travel Customer Service Representatives to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.
Responsibilities
- Handle travel-related inquiries via phone, email, or chat
- Assist clients with bookings, modifications, or cancellations
- Provide accurate information on travel options, schedules, and promotions
- Record all interactions and maintain up-to-date documentation
- Escalate complex cases to supervisors
- Meet service quality and customer satisfaction goals
Schedule & Training
- Rotating shifts including nights, weekends, and holidays
- Paid training on travel systems and company procedures
Requirements
- High School or Senior High School graduate (College preferred)
- Excellent English communi...