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Floor Supervisor/Pit Boss

PURE Canadian Gaming • Calgary, Alberta, Canada • Posted March 17, 2026

Location Calgary, Alberta
Job Type Full Time Hourly
Category Supervisors of Personal Care and Service Workers
Posted March 17, 2026

Title

Floor Supervisor

Reports To

Games Manager

Summary

A Floor Supervisor oversees the activity of the dealers on the table games. He/she works in liaison with the dealers and Pit Managers to handle customer concerns, address game issues and provide quality customer service.

Core Competencies

  • Customer Service
  • Leadership and Decision Making
  • Communication
  • Teamwork

    • Job Duties

  • Supervises and monitors activity of the dealers on the table games. No more than two types of games at one time.
  • Participates in various aspects during opening and closing of the casino table games.
  • Reports errors and procedural irregularities in game operations.
  • Helps “New Players” understand rules of play, as well as basic play of the different table games.
  • Top priority is the security of the gaming floor ensur...

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