Forward Deployment Engineer
Location
penarth, wales
Job Type
Full-time
Category
IT & Technology
Posted
May 24, 2026
About Sunnystep
Sunnystep is building an AI-native operating model across retail, ecommerce, supply chain, customer service, and HQ operations. We are looking for people who can turn business complexity into working systems and drive adoption on the ground.
Role purpose
We are hiring a Forward Deployment Engineer to implement AI and workflow systems directly into real business operations. This person will work across teams to understand how work gets done, deploy solutions into live workflows, and ensure adoption and business impact.
Key responsibilities
- Work directly with internal teams to understand workflows, bottlenecks, KPIs, and operating pain points
- Deploy AI tools, automations, and workflow systems into daily business use
- Configure integrations across Lark, POS, CRM, ecommerce, inventory, ads, and reporting systems
- Translate operating requirements into implementation plans and technical spec...