Fraud Operations Analyst || Kolkata

JOB ROLE As a Fraud analyst within Group Customer Billing & Assurance your responsibilities will include mitigating against the risk of fraud on EE. To Identify suspicious and/or high risk activity, utilizing various systems and manual reports to detect potential fraud cases, carry out accurate risk assessments and identify fraudulent activity at the earliest opportunity. To act quickly on potential fraud cases, liaise directly with the customer or the relevant department take appropriate action to minimize the loss of revenue to EE and/or the customer What Ill be doing your accountabilities Mitigation against the risk of fraud for EE, taking ownership and accountability for any potential issues likely to impact on fraud.

Quickly identify suspicious or fraudulent activity, utilizing EE systems and manual reports to identify & stop fraud. Highlight any anomalies or new emerging fraud trends to the wider fraud team. To ensure all cases are handled efficiently and effectivel...