Fraud Operations Senior Manager

Citigroup • Sioux Falls, SD, United States • Posted June 17, 2026

Location Sioux Falls, SD
Job Type Full-time
Category other-general
Posted June 17, 2026
The Fraud Ops Sr Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

**Responsibilities:**

+ Manage one or more teams and a component of the fraud loss portfolio
+ Manage fraud losses and ensure the team supports the portfolio, and make decisions using a risk/reward and customer centric balance
+ Monitor execution of operational objectives, authorization detection strategies and goals for the fraud area, and help mitigate fraud losses
+ Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions
+ Provide evaluative judgment...

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