Fraud Policy Ops Manager

The Risk Management team is responsible for managing diversified risk and operation affairs associated with our products and business flows, ranging from payment risk, fraud risk, credit risk to compliance and security risk, tracking industry leading technical prevalence, developing innovative and state‑of‑the‑art methodology to tackle the new challenges emerging from the fintech economy ecosystem, for the purpose to protect sustainable growth and maximize business outcomes. We are looking for an experienced risk investigation operation to investigate the fraud cases and dealing with the risk account and response for key loss metrics while maintaining a positive user experience.

In this role, you'll be...

• Fraud policy management. Create fraud policies, oversight and update the whole fraud policy portfolio and communicate with operations and key stakeholders
• Risk operational procedures document and update, develop detailed manuals for the ...