Freelance Onsite PC Technician (m/w/d) first and second level support

Everience Benelux • Amsterdam, North Holland, Netherlands • Posted June 11, 2026

Location Amsterdam, North Holland
Job Type Full-time
Category Computer Occupations
Posted June 11, 2026
Job Description

Key Responsibilities:

Level 1 Support:

  • End-user support for Office applications, particularly Office 365

  • Initial setup and deployment of new computers using internal tool - training will be provided 

  • Introduction and onboarding of users to company IT tools

  • Printer support and troubleshooting

Level 2 Support:

  • Support for network-related topics: firewalls, switches, and connectivity

  • Escalation point for more complex technical issues


Qualifications

Tools & Technologies:

  • Microsoft Entra ID (Azure AD administration)

  • ServiceNow for ticketing and incident management

  • Use of company-specific deployment and support tools

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