Front Desk Lead & Guest Experience Coach

Royal Caribbean Group is seeking an Assistant Front Desk Manager in Santiago, Chile. In this role, you will supervise a front desk team, ensuring industry-leading service for guests. The position requires motivating and coaching staff to deliver exceptional customer interaction, handle guest feedback effectively, and maintain high quality standards.

The ideal candidate will have supervisory experience in hospitality, demonstrate strong customer service skills, and possess a flexible approach to varied responsibilities onboard.