Front Desk Officer

Role Summary

The role serves as the organization’s primary POC for visitors, calls, and general inquiries. It enhances the company’s professional image by managing reception services, coordinating travel support, and maintaining accurate visitor and courier records while assisting with administrative tasks.

Duties And Responsibilities

• Oversee reception operations including call handling, guest reception, and general email response.
• Operate the Visitor Management System (VMS), maintaining accurate entry/exit records and generating weekly reports.
• Manage all outgoing courier dispatches and maintain logs with sender, receiver, date, and tracking ID.
• Prepare weekly dispatch activity reports.
• Handle printing needs including official stationery, gift boxes, greeting cards, stamp papers, and agreements.
• Track inventory and ensure timely distribution of stationery, maintaining complete delivery logs.