Front Desk Receptionist (Learning Centre) #ESY
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 15, 2026
Accountabilities, responsibilities and main duties
- Ability to deliver professional and high-quality service experience in a customer-facing role
- Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction
- Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
- Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
- Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience