Front Desk Supervisor
Location
Santa Marta, Colombia
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
**Additional Information**
**Job Number** 26061874
**Job Category** Rooms & Guest Services Operations
**Location** Carrera 3 No 142-60, Santa Marta, Colombia, Colombia, 470006
VIEW ON MAP (https://www.google.com/maps?q=Carrera%203%20No%20142-60%2C%20Santa%20Marta%2C%20Colombia%2C%20Colombia%2C%20470006)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the prope...
**Job Number** 26061874
**Job Category** Rooms & Guest Services Operations
**Location** Carrera 3 No 142-60, Santa Marta, Colombia, Colombia, 470006
VIEW ON MAP (https://www.google.com/maps?q=Carrera%203%20No%20142-60%2C%20Santa%20Marta%2C%20Colombia%2C%20Colombia%2C%20470006)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the prope...