Front Door Advisor
Location
Dudley, West Midlands (County)
Job Type
Full-time
Category
community-and-social-service
Posted
May 29, 2026
Job Title: Front Door Advisor
Salary: Grade 7
Hours: Full Time
Rate: £23.35 per hour
An opportunity has arisen for a child-focused practitioner to come and join our established team of Front Door Advisors.
Front Door Advisors play an integral role in Dudley Children's Front Door and do not need to be social work qualified. The Front Door is the first point of contact for most families and professionals - whether over the phone or through our online portal.
A typical day in the life of a Front Door Advisor could be a variation of any of the following…
Review the referrals that have been submitted through the Portal and progress as required - depending on the content and concerns
Review and progress the contacts allocated to you and prioritise them in order of concerns and oversight given by the Advanced Practitioner / Team Manager. These are progressed through telephone conversations with families, young people, and professionals. The...
Salary: Grade 7
Hours: Full Time
Rate: £23.35 per hour
An opportunity has arisen for a child-focused practitioner to come and join our established team of Front Door Advisors.
Front Door Advisors play an integral role in Dudley Children's Front Door and do not need to be social work qualified. The Front Door is the first point of contact for most families and professionals - whether over the phone or through our online portal.
A typical day in the life of a Front Door Advisor could be a variation of any of the following…
Review the referrals that have been submitted through the Portal and progress as required - depending on the content and concerns
Review and progress the contacts allocated to you and prioritise them in order of concerns and oversight given by the Advanced Practitioner / Team Manager. These are progressed through telephone conversations with families, young people, and professionals. The...