Front Office Agent

Confidential • Athina, Athina, Greece • Posted June 11, 2026

Location Athina, Athina

Job Type Full-time

Category Information and Record Clerks

Posted June 11, 2026

The Front Office Agent serves as our guests’ first point of contact and manages all aspects of their accommodation, ensuring guest satisfaction during their stay in the company’s properties.
Scope
Report to Front Office Supervisor
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests, collecting necessary information
Welcome guests upon their arrival and assign rooms
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees
Upsell additional facilities and services
Maintain updated records of bookings and payments
Απαραίτητα Προσόντα:
Minimum ...
            

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