Front Office Agent
Location
dubai, dubai
Job Type
Full-time
Category
Other-General
Posted
June 23, 2026
Responsibilities
- Register and room all guest arrivals according to established procedures
- Perform check in check out and room change procedures and ensure all data are accurately entered into the hotel system
- Maintain cashier float and ensure accurate daily report of all money received
- Cash hotel guests personal and travelers checks and assist with currency exchange
- Keep abreast of all modifications to accounting policies and procedures
- Attend to guests request of using the service of safety box at all times
- Knowledgeable of all special promotion procedures for programs such as Seasonal Packages Frequent Flyers Programs and also Hotels Group Loyalty programs
- Attend to guests complaints inquiries and requests refer problems to supervisor/Assistant Manager if he/she unable to assist
- Is familiar with other Hyde properties so that guest indicating any next destination on the registration card c...