Front Office Agent
Location
Pune, India
Job Type
Full-time
Category
other-general
Posted
June 03, 2026
**Additional Information**
**Job Number** 26066513
**Job Category** Rooms & Guest Services Operations
**Location** 81 Mundhwa, Pune, Maharashtra, India, 411036
VIEW ON MAP (https://www.google.com/maps?q=81%20Mundhwa%2C%20Pune%2C%20Maharashtra%2C%20India%2C%20411036)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and proces...
**Job Number** 26066513
**Job Category** Rooms & Guest Services Operations
**Location** 81 Mundhwa, Pune, Maharashtra, India, 411036
VIEW ON MAP (https://www.google.com/maps?q=81%20Mundhwa%2C%20Pune%2C%20Maharashtra%2C%20India%2C%20411036)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and proces...