Front Office Associate
Location
, metro manila, philippines, metro manila
Job Type
Full-time
Category
Human Resources
Posted
July 16, 2026
About The Job Front Office Associate
REPORTS TO : FRONT OFFICE MANAGER
Duties And Responsibilities
- Maintains a record of expected arrival guests.
- Ascertain that all reservations for the day are inputed in the system, correct for any discrepancies.
- Blocks rooms for Groups and FITs in accordance to the room specifications and request.
- Ascertains that early arriving guests are pre-blocked first. Coordinate pre-blocked rooms to Housekeeping Department.
- Provides a list of pre-blocked arrival list to Housekeeping Department indicating the guests expected time of arrival (ETA).
- Informs Housekeeping Department for pre-registered guaranteed and pre-paid bookings.
Handling of Check-in
- Ensures that Registration Form was properly filled up by the guest.
- Ascertains that all guests are registered. All registered guests should be encoded in the system.