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Front Office Conduct and Surveillance Associate

eTeam • Montreal, Quebec, Canada • Posted March 23, 2026

Location Montreal, Quebec
Job Type Contract
Category Law Enforcement Workers
Posted March 23, 2026

Job Title: FOCS Associate ECOMM and Voice Surveillance
Job Duration: month

Location: Montreal, QC (Hybrid)

Pay Range: $/hr without any benefits



Job Description:

Responsibilities:
  • Review Voice and E-communications of bank employees for adherence to firm and regulatory rules and requirements.

  • Detect, review and report potentially suspicious activities.

  • Conducting both routine and special inquiries as required or requested.

  • Working with FOCS (Front Office Conduct and Surveillance) managers to resolve instances of apparent breaches of firm and regulatory rules

  • Proactive and timely escalation of issues to the Monitoring Manager

  • Provide day-to-day assistance and support to the regional Surveillance teams

  • Ensure that relevant procedures, systems and controls are up to date and effective, and to identify / facilitate remedial a...

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