Front office executive

Location: Bengaluru

Employment Type: Full-time

Department: Front Office / Patient Experience

About Us

We are a patient-centric eye hospital committed to delivering high-quality ophthalmic care with compassion, efficiency, and professionalism. We are looking for a friendly, organized, and service-oriented Front Office Executive to ensure a smooth and welcoming experience for patients and visitors.

Key Responsibilities

Welcome patients and visitors in a professional and courteous manner Handle patient registration, appointments, and follow-up scheduling Manage incoming calls, patient inquiries, and appointment coordination Maintain accurate patient records and front desk documentation Coordinate with doctors, optometrists, counselors, and billing teams for seamless patient flow Assist patients with billing, insurance, and payment processes Ensure reception and waiting areas are clean, organized, and patient-friendly Guide patients reg...