Front office manager

Position overview

Responsible for the daily operations of the Front Office Department, primarily reporting directly to the Rooms Division Manager. In the absence of the Rooms Division Manager, ensures guests have a smooth-running stay at the hotel. As the Front Office Manager, one should act as the bridge between the front and the back office. While coordinating the operation, you will also ensure that all guests experience a fantastic stay.

Requirements Matric / Grade 12 Minimum 2 -3 years work experience as Front Office Manager or Assistant Front Office Manager in a hotel environment . (Essential ) Previous experience in managing teams and supervising shifts is essential National Senior Certificate (Matric) or equivalent. Diploma in Hospitality Management is an asset or other related field. Computer knowledge and experience in MS office programs. Well developed communication and customer relations skills. Thorough understanding of Front Office operations, systems and procedu...