Front Office Team Leader
Location
Sydney, Australia
Job Type
Full-time
Category
other-general
Posted
June 11, 2026
About the Role
Ready to take the next step in your hospitality career? At Crowne Plaza Sydney Darling Harbour, we’re looking for an enthusiastic and hands-on Front Office Team Leader to guide our Guest Service Agents and ensure every guest enjoys a seamless and memorable stay.
In this hands-on leadership role, you’ll support the Front Office Management team in overseeing daily operations, leading a dynamic team, and ensuring service standards are consistently exceeded. This is a fantastic opportunity to grow your hospitality career within a global brand.
**The Role**
+ Lead, support, and mentor Guest Service Agents to deliver exceptional service
+ Support onboarding and ongoing training of team members
+ Oversee daily Front Office operations, including smooth check-ins, check-outs, and guest enquiries
+ Act as the first point of escalation for guest concerns, resolving issues with professionalism and care
+ Work closely with Duty Managers and o...
Ready to take the next step in your hospitality career? At Crowne Plaza Sydney Darling Harbour, we’re looking for an enthusiastic and hands-on Front Office Team Leader to guide our Guest Service Agents and ensure every guest enjoys a seamless and memorable stay.
In this hands-on leadership role, you’ll support the Front Office Management team in overseeing daily operations, leading a dynamic team, and ensuring service standards are consistently exceeded. This is a fantastic opportunity to grow your hospitality career within a global brand.
**The Role**
+ Lead, support, and mentor Guest Service Agents to deliver exceptional service
+ Support onboarding and ongoing training of team members
+ Oversee daily Front Office operations, including smooth check-ins, check-outs, and guest enquiries
+ Act as the first point of escalation for guest concerns, resolving issues with professionalism and care
+ Work closely with Duty Managers and o...