GB Quality Analyst

Job Information

Location: TN Switzerland · Canton of Lucerne, Switzerland

Client / Employer: Company 81 - Manulife Data Services Inc.

Job reference: 30d3a29068c0ef150fd1e68cc59e15c3

Listing type: Basic

EU work permit required: No

Posting date:

Closing date:

Responsibilities

Evaluate processed transactions within a defined sample size and turnaround time, ensuring compliance with both existing and newly introduced process and product guidelines.

Review and assess disputes submitted by processors or stakeholders by validating supporting documentation and comparing it against original audit findings.

Partner with operations teams to ensure timely and effective implementation of remediation strategies addressing identified quality issues.

Identify opportunities for process enhancement and actively support the development and implementation of improvement initiatives.

Provid...