General Manager

Lithia & Driveway • Knoxville, TN, United States • Posted June 15, 2026

Location Knoxville, TN
Job Type Full-time
Category other-general
Posted June 15, 2026
Dealership:L0365 West Knoxville Chrysler Dodge Jeep Ram



What You'll Do

+ Sales Process Management

+ Ensure vehicles sales goals are attained by holding Managers and Sales Representatives accountable to Lithia sales process and customer experience.

+ Manage daily activity of Sales Managers using the daily work plan in LSMS to ensure sales volume and productivity goals are met.

+ Ensure Sales Managers are engaging directly with the customer. When there isn’t enough Sales Management coverage, GM engages directly with customer.

+ Staff Recruiting, Training and Development

+ Staff sales team by recruiting; interviewing and ensuring new hires successfully complete the orientation process.

+ Train Sales Managers to train sales staff daily using one-on-ones, meeting-in-a-box, role-play, storyboards, product demonstrations and product quizzes to ensure all are well versed in the sales process and manufacturer p...

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