Genesis Mobile App Administrator - UAE

K20s - Kinetic Technologies Private Limited • dubai, dubai, United-Arab-Emirates • Posted June 16, 2026

Location dubai, dubai

Job Type Full-time

Category Other-General

Posted June 16, 2026

Job Title: Genesis Mobile App Administrator Location: Dubai, UAE 
Experience: 5+ Years 
Joining: Immediate preferred 
Job Overview We’re looking for an experienced Genesis Mobile App Administrator to own the day‑to‑day operations of the Genesis Mobile platform. You’ll ensure high availability, resolve user issues, coordinate with vendors, and act as the bridge between IT, business, and Genesis support teams. 
Key Responsibilities Application Support & Maintenance  Handle L1 & L2 support for Genesis Mobile App users 
Log, track, and drive resolution of high-priority incidents 
Lead incident calls + give clear status updates to stakeholders during outages 
Troubleshoot and resolve routine application issues quickly 
  
Vendor & Stakeholder Management  Raise/track tickets with Genesis product support & external vendors 
Ensure issues are resolved within de...
            

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