Geospatial Technical Support and Training Specialist - Alberta
Location
calgary, ab
Job Type
Full-time
Category
Other-General
Posted
June 01, 2026
Roles & Responsibilities
- Provide technical support to customers via phone, email, and in-person interactions.
- Conduct training sessions and workshops on product usage, best practices, and troubleshooting.
- Develop training materials, including user guides, manuals, and video tutorials.
- Assist in resolving technical issues, working closely with engineering and support teams.
- Gather customer feedback to identify common issues and recommend product improvements.
- Stay updated on new product features and industry best practices.
- Collaborate with sales and customer service teams to ensure a seamless user experience.
- Maintain detailed records of support requests, training sessions, and customer interactions.
Technical Skills
- Proficiency in troubleshooting software and hardware issues.
- Experience with the technology that we support (e.g., GNSS receivers, total st...