German and English Speaking Customer Service Agent (m/f/d) - 100% remote
Location
Madrid, Community of Madrid
Job Type
full-time
Category
Information and Record Clerks
Posted
June 20, 2026
Job Description
SIXT, a leading global mobility services provider, is looking for fluent German-speaking Customer Service Representatives to work remotely from Spain. In this role, you will assist customers with their rental experience, from trip planning to post-rental support, while delivering excellent service. The position offers the opportunity to join an international team, represent a premium global brand, and build a rewarding career from the comfort of your home. Ideal candidates are customer-focused, motivated, and passionate about helping people.
YOUR ROLE
- Act as the first point of contact for German-speaking customers, providing expert support before, during, and after the booking process.
- Handle customer inquiries efficiently and empathetically via phone and e-mail, ensuring a smooth and positive experience at every touchpoint.
- Engage customers with in-depth knowledge of SIXT's products, services, and mobility s...