German Customer Advisor - Barcelona
Location
barcelona, cataluña
Job Type
Full-time
Category
Gestión y operaciones
Posted
June 07, 2026
About the job German Customer Advisor - Barcelona
Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in German? Our client has a diverse portfolio of projects within the Customer Support sector and is actively looking for German-speaking individuals to join their dynamic team in Barcelona. This is an excellent opportunity for those who are passionate about customer service and are eager to be part of a growing, multicultural environment.
Responsibilities:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Assist customers to manage/secure their account & passwords
- Set-up repairs for hardware-related issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts