German Customer Representative

Confidential • Athens, Athens, Greece • Posted June 09, 2026

Location Athens, Athens

Job Type Full-time

Category Information and Record Clerks

Posted June 09, 2026

The role involves supporting German‑speaking customers through chat, phone and email, mainly regarding issues related to transactions, payments and account functionality. The focus is on accurate guidance, timely issue resolution and delivering an excellent customer experience.
Key Responsibilities
Provide customer support in German across chat, phone and email channels
Handle inquiries related to transactions, payments, account issues and general service functionality
Record, monitor and follow up on customer requests, ensuring accurate system updates
Deliver clear, comprehensive and reliable information to users
Collaborate with internal teams (payments, technical support, operations) for case escalation and resolution
Stay up to date with new features, processes and service updates
Απαραίτητα Προσόντα:
Required Qualifications
Excellent command of German (C1–C2)
Very good command of Greek, written and...
            

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