German Customer Support Agent - Turkey based (FULL REMOTE)
Location
Ankara, Ankara
Job Type
full time
Category
Information and Record Clerks
Posted
May 28, 2026
We are recruiting German Customer Support Agents to work in Turkey.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
Your Role As a Customer Support Agent
- Answer to inbound calls and customer inquiries;
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
- To troubleshoot through the use of open questions, support documents and system training.
- To be able to offer recommendations to common problems or frequently asked questions
Requirements
- Fluency in German C1/...