German Speaking Customer Experience Specialist
Location
málaga, andalucía
Job Type
Full-time
Category
Marketing & Media
Posted
June 04, 2026
German Speaking Customer Experience Specialist
About the job German Speaking Customer Experience Specialist
Responsibilities:
- Communicate with customers via phone, chat & e-mail
- Receiving and handling calls in German from customers for an important chain of hotels.
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Assist customers to manage/secure their account & passwords
What you will bring:
- Fluency in German (minimum C1) and Advanced English knowledge
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
Requirements:
- Based in Malaga, Spain
- NIE, NAF and Spanish bank account.
- Dynamic and Proactive
- Strong understanding of online community dynamics and digital content trend...