German-Speaking Customer Support Specialist

Position: Customer Support Specialist Work model: Fully remote (within Greece) Location: Anywhere in Greece Employment type: Full-time What the role involves: Providing support to customers through phone conversations, chat, and email correspondence Following up on support tickets/cases to guarantee timely, high-quality closures Upholding superior customer experience standards while representing a major international brand Demonstrating empathy and building reliable, professional partnerships with clients and stakeholders Actively contributing to achieving client-specified goals and company performance objectives We are looking for: Fluency in German (C1/native preferred) Very good English at B2 level or above Outstanding interpersonal and problem-solving skills with a customer-first mindset Comfortable with technology, computers, and multiple software platforms Resourceful individual capable of handling various tasks simultan...