German speaking customer support specialist-south africa (eu)

Job Title: German-speaking Customer Support Specialist
Location: South Africa (Candidates must be based in South Africa)

Job Description:
We are looking for a German-speaking Customer Support Specialist to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication. Responsibilities Provide customer support in German via phone, email, and chat Handle customer inquiries and resolve issues efficiently Maintain a high level of customer satisfaction Follow company guidelines and support procedures Accurately document customer interactions Requirements B2 or higher level German B2 level or higher English Must be currently based in South Africa Strong communication and problem-solving skills Previous experience in customer service or support is a plus Ability to work in a fast-paced environment What We Offer Local flight wi...