German Technical support L2

Snaphunt • Ivory Coast, Ivory Coast, Ivory Coast • Posted April 12, 2026

Location Ivory Coast, Ivory Coast

Job Type partTime

Category Computer Occupations

Posted April 12, 2026

Level 2 Technical Support (German) – Remote (Medical App Project)
Deadline: April 22, 2026
Start: May 2026 (1st–2nd week)
Contract: Freelance | Remote: 100%
Languages: German (C2/native) + English

About the Role
TalentWorldGroup is hiring German-speaking L2 Technical Support Specialists for a medical app project.
This is a hybrid L1 + L2 role:
Handle user support (calls & tickets)
Investigate and resolve technical issues
You'll act as a bridge between users and engineering teams.

Responsibilities
L1 – Customer Support
Inbound calls (users/patients)
Onboarding, navigation, basic troubleshooting
Real-time support & clear communication
Case documentation in Zendesk
L2 ...
            

Interested in this role?

Click the button below to start your application.

Apply Now