Gestor de Cobranza
Location
bogotá, bogotá, distrito capital
Job Type
Full-time
Category
Auditoría, impuestos y contabilidad
Posted
June 05, 2026
Join to apply for the Gestor de Cobranza role at DHL Global Forwarding .
Location: GSC BOG
Ensure the correct recording of payments made by the client, manage and debug the cases received in compliance with the KPIs.
Key Responsibilities:
- Carry out collection management (preventive and corrective) by telephone, supported by email of the assigned client portfolio.
- Request and/or confirm payment supports to clients as appropriate.
- Follow up on the correct application of payments received by clients.
- Keep customer contact information updated in the collection application.
- Provide traceability in the collection application assigned by the company on management carried out in accordance with the global OTC policy.
- Perform account reconciliations with clients as required.
- Manage balances in favor with clients or internal areas in a timely manner.